Refund policy
Last updated: 12 Feb, 2026
At Nestora Supplies LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase (order number or receipt) is required.
Certain items may not be eligible for return due to hygiene or safety reasons.
To initiate a return, contact us at:
📧 support@nestorasupplies.com
📞 307-310-6885
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved:
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Refunds will be processed to your original payment method.
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Please allow 5–10 business days for the refund to reflect in your account.
Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the product and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the product was defective or incorrect.