Refund policy

Refund & Return Policy
Last updated: September 6, 2026
We want you to love your Nestora Supplies purchase. If you're not fully satisfied, we're here to help.
30-Day Return Window
You have 30 days from the date of delivery to request a return or exchange.
Eligibility
To be eligible for a return, your item must be:
Unused, unworn, and in the same condition that you received it
In its original packaging, with tags attached (for leather jackets) or seal unbroken (for perfumes, if unopened)
Accompanied by proof of purchase (order number or receipt)
Note: For hygiene and safety reasons, opened or used perfume/fragrance items can only be returned if defective or damaged in transit.
How to Start a Return
Email us at info@nestorasupplies.com with your order number and reason for return. We will respond with return instructions within 1–2 business days.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you'd like a different size or product, contact us and we'll arrange an exchange once the original item is received.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos of the item, and we will arrange a free replacement or full refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
Nestora Supplies LLC
Email: info@nestorasupplies.com
Phone: (385) 908-7098